tayahot is committed to handling your personal information with transparency, care, and full respect for your rights under Philippine data protection law.
All personal data collected by tayahot is stored on encrypted, access-controlled servers. We use industry-standard TLS encryption for all data in transit and AES-256 encryption for data at rest, ensuring your information is protected at every stage.
tayahot does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the tayahot platform and to comply with our legal obligations as a licensed gaming operator.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access, correct, and request deletion of your personal data. tayahot provides clear processes for exercising all of these rights through our support team.
tayahot only collects the personal data that is strictly necessary to provide our services, verify your identity, process payments, and comply with regulatory requirements. We do not collect data beyond what is needed for these defined purposes.
You are always in control of your marketing preferences. You can opt out of promotional emails, SMS notifications, and push alerts at any time through your account settings or by contacting our support team. Opting out will not affect your ability to use tayahot.
tayahot's data practices are designed to comply with the Philippine Data Privacy Act of 2012, the implementing rules and regulations issued by the National Privacy Commission (NPC), and applicable PAGCOR data handling requirements for licensed gaming operators.
Welcome to the tayahot Privacy Policy. tayahot ("tayahot," "we," "us," or "our") operates the online gaming and sports betting platform accessible at https://tayahot.live (the "Platform"). We are committed to protecting the personal information of every player, visitor, and user who interacts with our Platform.
This Privacy Policy explains in clear, plain English how tayahot collects, uses, stores, shares, and protects your personal data. It also outlines the rights you hold under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and how you can exercise those rights at any time.
This Privacy Policy applies to all personal data collected through the tayahot website, mobile-optimized platform, customer support channels, and any other service operated by tayahot. By registering an account or using the tayahot Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
Scope: This Privacy Policy applies to all registered players and visitors accessing tayahot from the Philippines and any other jurisdiction where access to the Platform is permitted. If you are accessing tayahot from outside the Philippines, please be aware that your data will be processed in accordance with Philippine law.
tayahot collects personal data in several categories depending on how you interact with our Platform. Below is a comprehensive overview of the types of personal data we may collect from you.
When you create a tayahot account, we collect the following information to establish and verify your identity:
As part of our Know Your Customer (KYC) obligations under Philippine gaming regulations, we may collect copies of the following documents:
To process deposits and withdrawals, tayahot collects and retains the following financial data:
When you access the tayahot Platform, we automatically collect certain technical data about your device and browsing behavior:
When you contact tayahot's customer support team or communicate with us through any channel, we retain records of those communications, including:
Sensitive Personal Information: Some of the data we collect — such as government ID documents and financial account details — qualifies as sensitive personal information under the Philippine Data Privacy Act. tayahot applies heightened security and access controls to all sensitive personal information and processes it only where strictly necessary.
tayahot collects personal data through the following methods:
The majority of personal data we hold is provided directly by you when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or participate in a promotion. You are always in control of what information you provide to us directly.
When you access and use the tayahot Platform, certain technical and usage data is collected automatically through cookies, web beacons, server logs, and similar tracking technologies. This data is collected to ensure the Platform functions correctly, to detect fraud and security threats, and to improve the overall user experience. Please refer to Section 7 for full details on our use of cookies and tracking technologies.
tayahot may receive personal data about you from trusted third-party service providers in the following circumstances:
In limited circumstances, tayahot may supplement the personal data we hold about you with information obtained from publicly available sources, such as public records, social media profiles (where publicly visible), or regulatory watchlists, for the purpose of fraud prevention and AML compliance.
tayahot uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your consent.
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, identity data |
| Identity verification (KYC/AML) | KYC documents, registration data, financial data |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing gaming and betting services | Account data, usage data, transaction data |
| Customer support and dispute resolution | Communications data, account data, transaction data |
| Fraud detection and prevention | Technical data, financial data, usage data |
| Responsible gaming monitoring | Usage data, transaction data, account data |
| Regulatory compliance and reporting | All categories as required by law |
| Marketing communications (with consent) | Registration data, usage data, preferences |
| Platform improvement and analytics | Technical data, usage data (anonymized where possible) |
Marketing Communications: tayahot will only send you promotional emails, SMS messages, or push notifications if you have provided your explicit consent to receive marketing communications during registration or through your account settings. You may withdraw this consent at any time.
tayahot processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012 and its implementing rules and regulations:
The majority of personal data processing by tayahot is necessary for the performance of the contract between you and tayahot — specifically, the Terms and Conditions you agree to upon registration. This includes processing your registration data, KYC documents, financial data, and gaming activity data to provide you with access to the tayahot Platform and its services.
tayahot is subject to various legal and regulatory obligations that require the processing of personal data, including KYC and AML obligations under Philippine law, PAGCOR licensing requirements, and tax reporting obligations. Processing for these purposes is mandatory and cannot be opted out of.
tayahot processes certain personal data on the basis of its legitimate interests as a licensed gaming operator, including fraud detection and prevention, platform security, responsible gaming monitoring, and internal analytics. Where we rely on legitimate interests, we have assessed that our interests are not overridden by your rights and freedoms.
Where tayahot processes your personal data for purposes that are not strictly necessary for the performance of our contract or compliance with legal obligations — such as sending you marketing communications or using non-essential cookies — we will obtain your explicit consent before doing so. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
tayahot does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Privacy Policy:
To process your deposits and withdrawals, tayahot shares the minimum necessary financial and identity data with our payment partners, including GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard. These providers are contractually bound to process your data only for the purpose of facilitating your transactions with tayahot.
tayahot uses third-party KYC and AML compliance service providers to assist with identity verification. These providers receive copies of your identity documents and verification data solely for the purpose of confirming your identity and screening against regulatory watchlists.
tayahot may be required to disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where required by law, court order, or regulatory instruction. This includes disclosures to PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission (NPC) where applicable.
tayahot uses third-party technology providers for hosting, cloud storage, cybersecurity, and platform infrastructure. These providers may have access to personal data as part of their service delivery but are contractually prohibited from using your data for any purpose other than providing services to tayahot.
Some games available on the tayahot Platform are provided by third-party game studios and software providers. These providers may receive limited technical data (such as session identifiers and game results) necessary to operate their games within the tayahot Platform. They do not receive your full personal profile.
Data Processing Agreements: All third parties with whom tayahot shares personal data are required to enter into data processing agreements that obligate them to handle your data in accordance with the Philippine Data Privacy Act and tayahot's data protection standards.
tayahot uses cookies and similar tracking technologies to operate the Platform, remember your preferences, detect fraud, and analyze usage patterns. Below is an overview of the types of cookies we use.
These cookies are essential for the tayahot Platform to function correctly. They enable core features such as user authentication, session management, and security controls. You cannot opt out of strictly necessary cookies as they are required for the Platform to operate.
Functional cookies allow tayahot to remember your preferences and settings, such as your preferred language, display settings, and responsible gaming limits. These cookies improve your experience on the Platform but are not strictly required for basic functionality.
tayahot uses analytics cookies to understand how players use the Platform — which pages are visited most frequently, where users encounter difficulties, and how the overall user journey can be improved. Analytics data is aggregated and anonymized where possible. You may opt out of analytics cookies through your account settings or browser settings.
You can control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that blocking strictly necessary cookies may prevent you from accessing certain features of the tayahot Platform. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.
Cookie Consent: When you first access the tayahot Platform, you will be presented with a cookie consent notice. By continuing to use the Platform after acknowledging this notice, you consent to our use of cookies as described in this section. You may update your cookie preferences at any time through your account settings.
tayahot retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Regulatory and legal compliance |
| KYC / identity documents | Duration of account + 5 years after closure | AML and PAGCOR requirements |
| Financial transaction records | Duration of account + 5 years after closure | Tax and AML compliance |
| Gaming and betting history | Duration of account + 3 years after closure | Dispute resolution and compliance |
| Customer support records | 3 years from last interaction | Dispute resolution |
| Technical and usage data | 13 months from collection | Analytics and fraud prevention |
| Marketing preferences | Until consent is withdrawn | Consent-based processing |
Upon expiry of the applicable retention period, tayahot will securely delete or anonymize your personal data in accordance with our data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes as it can no longer be linked to you as an individual.
tayahot takes the security of your personal data seriously and implements a comprehensive set of technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, tayahot will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, as required by the Philippine Data Privacy Act. Where the breach is likely to result in a high risk to you personally, tayahot will also notify you directly without undue delay.
Your Responsibility: While tayahot implements robust security measures to protect your data, you also play an important role in keeping your account secure. Please use a strong, unique password for your tayahot account, enable two-factor authentication, and never share your login credentials with anyone.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tayahot. tayahot is committed to facilitating the exercise of these rights promptly and without unnecessary barriers.
You have the right to be informed about how tayahot collects, uses, stores, and shares your personal data. This Privacy Policy is our primary means of fulfilling this obligation. If you have questions about any aspect of our data practices that are not addressed here, please contact our Data Protection Officer.
You have the right to request a copy of the personal data that tayahot holds about you. Upon receiving a valid access request, tayahot will provide you with a copy of your personal data in a commonly used electronic format within 30 days.
If any personal data that tayahot holds about you is inaccurate, incomplete, or outdated, you have the right to request that we correct it. You can update most of your account information directly through your account settings. For corrections to identity documents or other sensitive data, please contact our support team.
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn your consent, or where the data has been unlawfully processed. Please note that tayahot may be required to retain certain data for regulatory compliance purposes even after a deletion request, as outlined in Section 8.
You have the right to receive a copy of the personal data you have provided to tayahot in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider where technically feasible.
You have the right to object to the processing of your personal data where tayahot relies on legitimate interests as the legal basis for processing. You also have the right to object to the processing of your personal data for direct marketing purposes at any time, without needing to provide a reason.
To exercise any of the rights described above, please contact tayahot's Data Protection Officer using the contact details provided in Section 14. tayahot will respond to all valid data rights requests within 30 days. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.
No Fees: tayahot does not charge any fee for the exercise of your data privacy rights. All requests will be handled free of charge, provided they are not manifestly unfounded or excessive. In the case of repetitive or clearly excessive requests, tayahot reserves the right to charge a reasonable administrative fee.
The tayahot Platform is strictly intended for adults aged 21 years and above. tayahot does not knowingly collect personal data from any person under the age of 21. The minimum age for casino-style gambling in the Philippines, as regulated by PAGCOR, is 21 years.
If tayahot becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and void any transactions associated with that account. Any deposits made by an underage player will be returned, and any winnings will be forfeited.
If you are a parent or guardian and believe that your child has registered an account on tayahot, please contact our support team immediately. We will take prompt action to investigate and resolve the matter.
21+ Only: tayahot enforces strict age verification procedures to prevent underage access to our Platform. If you are under 21 years of age, you are not permitted to register an account or use any tayahot service. Please visit our Responsible Gaming page for more information on protecting young people from gambling harm.
The tayahot Platform may contain references to third-party services, such as payment providers and game content providers. tayahot is not responsible for the privacy practices of any third-party service providers. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of tayahot.
tayahot's Privacy Policy applies solely to data collected and processed by tayahot directly. Data processed by third-party payment providers such as GCash, PayMaya, BPI, BDO, and Metrobank is governed by those providers' own privacy policies and terms of service.
tayahot reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made to this Privacy Policy, tayahot will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed of how tayahot is protecting your personal data. Your continued use of the tayahot Platform following the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy.
Version History: tayahot maintains a version history of this Privacy Policy. If you would like to review a previous version of this document, please contact our Data Protection Officer using the details in Section 14.
If you have any questions, concerns, or requests relating to this Privacy Policy or tayahot's data practices, please contact us through any of the following channels:
If you are not satisfied with tayahot's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Data Protection Officer: tayahot has appointed a dedicated Data Protection Officer (DPO) who is responsible for overseeing our compliance with the Philippine Data Privacy Act and this Privacy Policy. The DPO can be reached directly at the email address above for all data privacy matters.